Shelly Swimming School App Privacy Policy
**Effective Date: October 16, 2024**
At Shelly Swimming School, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our Shelly Swimming School app.
1. Information We Collect
1.1 Personal Information
*Registration Information**: When you register to use our app, we may collect your name, email address, phone number, and other basic contact information.
*Account Information**: If you create an account, we will also collect your username and password.
1.2 Transaction Information
*Payment Information**: If you purchase courses or services through our app, we may collect payment information such as payment method, transaction amount, and billing address.
*Order Information**: We will also record your order details, including the courses purchased, purchase date, and time.
1.3 Usage Information
*Usage Data**: We may collect information about how you use our app, including access times, browsing history, and usage patterns.
*Device Information**: To provide a better user experience, we may collect information about your device, such as device model, operating system version, unique device identifiers, and IP address.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services.
- Process and fulfill your orders and payments.
- Send you important information related to your account, such as order confirmations and updates.
- Respond to your inquiries and provide customer support.
- Analyze and understand how you use our app to improve our services and user experience.
- Personalize your experience by providing content and features tailored to your interests.
- Comply with legal obligations and enforce our terms and policies.
3. Sharing Your Information
We may share your information with:
*Service Providers**: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, hosting, and analytics.
*Legal Requirements**: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
**Business Transfers**: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
*Access and Correct Your Information**: You can access and update your personal information by logging into your account.
*Opt-Out of Communications**: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in the emails we send.
*Delete Your Information**: You can request the deletion of your personal information by contacting us at the email address provided below.
6. Children's Privacy
Our app is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete the information as soon as possible.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our app and indicating the effective date of the changes.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
- Email: support@shellyswimming.com
- Phone: (02) 9890 5699 / 0432 579 555
- Address: 223 Castle Street, North Parramatta, NSW 2151
By using our Shelly Swimming School app, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and sharing of your personal information as described herein.